The Utility Billing/Collections Department is responsible for the reading, billing, recording, and collecting charges for water, sewer and sanitation services provided to the residents of Mission.
The office operating hours are Monday through Friday from 8:00 a.m. – 5:00 p.m.
Drive thru hours for payments only are Monday through Thursday from 8:00 a.m. – 5:30 p.m. and Friday 8:00 a.m. – 5:00 p.m.
If you need to contact someone regarding problems with your water or sewer service after 5 p.m., on weekends, or on holidays, please call 580-8660.
The Utility Billing department offers Mission residents the option to pay their water bill by drafting their checking account or online payment @ www.missiontexas.us.
For residential accounts, a $100 deposit and a $10 service fee are required along with an application on all new service.
For commercial accounts, the required deposit will vary, and there is also a $10 service fee.
If you need to contact someone regarding problems with your water or sewer service after 5 P.M. on weekends, or holidays, please call 956-580-8660
Office address and phone number:
- 1201 E. 8th St.
Mission, Texas 78572
Hours of Operation
Office Operating hours:
- Monday – Friday
8:00 A.M. – 5:00 P.M.
Drive-thru hours for payments: (only cash and checks will be accepted. Must have water bill)
- Monday – Thursday
8:00 A.M. – 5:30 P.M.
8:00 A.M. – 5:00 P.M.
New water service applications are taken:
- Monday – Friday
8:00 A.M. – 3:30 P.M.
The Utility Billing Department offers Mission residents the option to pay their water bill by the following methods:
- In person at City Hall (5% credit card fee applies)
- Drive-thru available.
- Drafting of checking account via bank draft each month.
- By Phone at 1-833-277-0389 ($1.25 Fee)
- Payment Drop-off Box
- Utility Online at http://www.municipalonlinepayments.com/missiontx ($1.25 fee)
- Foy’s Super Market
Monday – Friday (Customer must have bill and not past due)
8:00 A.M. – 8:00 P.M.
Sanitary Sewer Rates
|Fixed Rate||Variable||Sewage Quantity||Multiplication Factor|
|A1 Single Res.||8.75||1.65||Sewer Average||1.0|
|A2 Commercial||8.75||1.65||Water Consumption||1.0|
|A3 Inst. Gov.||8.75||1.65||Water Consumption||1.0|
|A4 Trailer Park||8.75||1.65||Water Consumption||0.65|
|A5 Industrial||8.75||1.65||Water Consumption||1.0|
|A1 Residential Outside||10.95||2.15||Sewer Average||1.0|
|A9 Residential Inactive||8.75||1.65||Sewer Average||1.0|
|SIZE OF METER||BASE CHARGE||BASE CHARGE|
|Inside City||Outside City|
|Up to 3/4 for 999 gals or less||$10.50||$13.13|
|1 1/2 inch||31.57||45.27|
|WATER RATE VARIABLE TABLE / MONTHLY USAGE (GALLONS)|
|From 999 to 19,999||From 20,000+|
|A1 Single Res.||2.00||2.20|
|A3 Inst. Gov.||2.00||2.20|
|A4 Trailer Park||2.00||2.20|
Ordinance No. 3149 adopted by the City Council
Residential garbage service is provided twice a week and brush pickup is once a month by our contractor, BFI. For additional information on service days for your area, please call our office at 580-8660.
Other additional services provided by our department are temporary disconnects and an Affidavit of Un-Occupancy, which are defined as follows:
- Temporary disconnect means you will be billed $2.50 for every month you are away and a $10 service fee is charged for restoring your service.
- If a customer’s account inside city limits remains active while the premises being served thereby are unoccupied for a period of not less than three (3) consecutive months and not more than six (6) consecutive months, the person responsible for such account has the option of being charged the following fixed rate monthly charge for the account.
Minimum Water: $10.50 Garbage Fixed Rate Fee: $7.00 Drainage Assesment Fee: $2.50 Sewer Fixed Rate Fee: $3.00 $23.00 plus the regular charge for water usage over the minimum and a two dollars and fifty cents ($2.50) affidavit fee.