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Citizens who have a non-emergency concern within the City of Mission can call our City of Mission 311 Service.


The City of Mission’s (3-1-1) system is a non-emergency telephone number available for citizens 24 hours a day, 7 days a week.
Citizens, within the City of Mission, can contact 956-585-3111 to deal with non-emergency concerns such as: potholes, stray animals, downed street signs, trash collection or other City requests.
The 3-1-1 system can reduce the number of non-emergency calls to 9-1-1 allowing our emergency personnel to focus on critical and urgent calls.
A 3-1-1 customer service representative is knowledgeable, friendly and ready to help!
For a Police or Fire emergency, dial 9-1-1.
For a non-emergency, dial 956-585-3111.