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During City-wide emergency situations, such as the recent floods, the City of Mission urges all citizens to call the SEVERE INCIDENT CALL CENTER. Residents are encouraged to use this Call Center to report non-life threatening emergencies such as flooding, trees down, power outages, sewer back-ups, etc. During City-wide emergencies, staff will be responsive and available 24/7 to answer the calls and dispatch personnel to the reported locations. The number to call during City-wide emergencies is: 956 580 8766. We will post this number and incident updates on our social media sites throughout the duration of the City-wide emergency. For those in LIFE THREATENING situations – ALWAYS CALL 9-1-1.