For questions on how to help residents redeem their THRIVE cards at your place of business, please call FACTOR4 at (844) 444-4013 or email

You can also get more help with the videos below.

YouTube instructional video on redeeming through the Web Terminal:


YouTube instructional video on redeeming through the Mobile App:

How to run a daily report on MPA:



The City of Mission has launched its THRIVE program to encourage Mission residents to get vaccinated against COVID-19, but they need the assistance of local business owners.  The City is NOW accepting applications from locally-owned Mission businesses to participate in the THRIVE program, or Together Helping Recover an Independent and Valued Economy, which is funded by federal COVID-19 recovery funds.

“This is a win-win for our entire community. We are helping our citizens, and our local businesses,” Mayor Dr. Armando O’Caña said. “People can choose to use their cards at a number of local businesses that are part of the THRIVE network. We really need our Mission business community to step forward and get signed up to be part of this program.”

To become part of the THRIVE network, businesses must meet the following requirements:

  • Locally-owned business within Mission city limits
  • W-9
  • Proof of City of Mission issued business license
  • Business contact information

Local businesses wishing to participate may submit the requested information to to receive their unique participation application.

The City is now offering gift cards to residents to encourage vaccinations. Those gift cards will be redeemable to the small, local businesses that sign up for this program.