City of Mission (3-1-1) 956-585-3111

The City of Mission’s (3-1-1) system is a non-emergency telephone number available for citizens 24 hours a day, 7 days a week. 

Citizens, within the City of Mission, can contact 956-585-3111 to deal with non-emergency concerns such as: potholes, stray animals, downed street signs, trash collection or other City requests. 

The 3-1-1 system can reduce the number of non-emergency calls to 9-1-1 allowing our emergency personnel to focus on critical and urgent calls.

A 3-1-1 customer service representative is knowledgeable, friendly and ready to help! 

For a Police or Fire emergency, dial 9-1-1.

For a non-emergency, dial 956-585-3111.